LocalPRO Tile Warranty
Tile Workmanship You Can Count On.
The LocalPRO Tile warranty reflects the confidence we have in our installation work and the quality materials we use. Beautiful tile today. Protection for years to come.
Our Promise
Built on Quality.
Backed by Warranty.
LocalPRO Tile stands behind our installation work with a written workmanship warranty that protects your investment and your home.
- Clear coverage. No guesswork.
- Responsive support from our local team.
- Long-lasting results you can rely on.
- Peace of mind, year after year.
Document
Get the full details of our tile workmanship warranty.
- Coverage details
- Terms & conditions
- Care requirements
- Claim process
Your download is secure and private.
Warranty Coverage
What the Tile Warranty Covers
Loose & Hollow Tile
Against tile that comes loose or sounds hollow due to our installation under normal conditions.
Grout Workmanship
Protection against grout cracking or failing due to how it was applied by our team.
Caulking & Sealants
Failure of caulking or sealants applied by our team in corners, edges, and wet areas.
Waterproofing Workmanship
Workmanship on the waterproofing system we install in showers, tubs, and wet areas.
Installation Workmanship
Coverage for our tile layout, setting, cuts, and overall craftsmanship.
Coverage varies based on surface, materials, and conditions. See the full warranty document for complete details.
Warranty Limits
What May Not Be Covered
Some tile and grout issues are caused by movement, impact, outside moisture, maintenance conditions, or work completed by others. The warranty is designed to protect workmanship performed by LocalPRO Tile under normal residential conditions.
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Structural Movement
Damage caused by structural movement, settling, framing movement, or a flexing subfloor.
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Normal Wear
Surface scratches, gradual aging, discoloration, or wear from everyday use over time.
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Outside Moisture
Water intrusion from roof leaks, plumbing leaks, exterior sources, or conditions outside our installed system.
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Impact or Third-Party Work
Damage from dropped objects, impact, modifications, repairs, or work completed by another contractor.
Warranty Review
How We Review a Warranty Concern
Contact LocalPRO
Tell us what you noticed and share project details with clear photos.
Schedule Review
We'll schedule a time to assess the tile or grout issue.
On-Site Assessment
Our team will evaluate the area and determine coverage.
Resolution
We'll make it right, promptly and professionally.
Warranty Care
Homeowner Tile Maintenance Responsibilities
Keep It Clean
Gently clean tile and grout regularly to remove dirt and buildup.
Inspect Regularly
Check for caulk cracks, loose tile, or signs of moisture.
Address Leaks
Repair plumbing or roof leaks promptly to prevent water damage behind tile.
Ensure Ventilation
Proper airflow in bathrooms helps reduce moisture buildup.
Use Approved Methods
Seal grout when recommended and avoid harsh or abrasive cleaners.
Following these steps helps protect your tile and keeps your warranty valid.
Warranty Related Resources
Related: Our Process
A Proven Process for Beautiful, Lasting Results
From detailed prep to final walkthrough, our step-by-step process supports the workmanship behind your warranty and helps every finish perform the way it should.
View Our ProcessRelated: Certifications
Certified. Trusted. Professionally Recognized.
Our certifications reflect a commitment to quality, safety, preparation standards, and best practices that support reliable work and stronger homeowner confidence.
View Our CertificationsFAQs - LocalPRO Tile
Tile Warranty FAQ for Connecticut Homeowners
Clear answers about workmanship coverage, warranty claims, homeowner care, and what to do if you notice a tile or grout issue.
What does the LocalPRO Tile warranty cover?
The warranty is designed to protect workmanship performed by LocalPRO Tile, including issues related to installation, grout workmanship, caulking or sealants we apply, and waterproofing workmanship we install under normal residential conditions.
What should I do if I notice a tile or grout issue?
Contact LocalPRO Tile with your project details and clear photos of the area. We will review the concern, schedule an assessment if needed, and explain the next step clearly.
What types of issues may not be covered?
Issues caused by structural movement, a flexing subfloor, normal wear, impact, outside moisture, plumbing leaks, roof leaks, harsh cleaners, poor maintenance, or third-party work may not be covered.
Do I need to maintain the tile to keep the warranty valid?
Yes. Regular cleaning, proper ventilation, prompt repair of leaks, and avoiding harsh or abrasive cleaners help protect your tile and support warranty coverage.
How does LocalPRO Tile review a warranty concern?
We review the project details, look at the condition, determine whether the concern is related to covered workmanship, and then explain the resolution process in a clear and professional way.
Ready to Start?
Ready to Transform Your Home?
Let’s bring your vision to life with a painting process you can trust from the first conversation to the final walkthrough.
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Tell us about your home
Share your project type, city, surfaces, and goals.
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Schedule a walkthrough
We review the details and confirm the right scope.
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Receive a written estimate
Clear pricing, clear expectations, and no pressure.
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Schedule your project
After approval, we prepare your timeline and plan the work with care.
- No obligation
- Written scope
- Local scheduling